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This item is only available to Community Administrators
| 1. | To access the User Request Manager, place your mouse over the Administration tab at the top of your screen. |
| 2. | The User Request Manager opens, a list of users requesting accounts displays in order of request. The most recent requests are at the top of the list. |
| 3. | The information on this screen tells you if the user is already in the database, if the house they live in is in the database, and gives you the option to change information regarding the user address. Residency must be verified prior to approving any user requests. |
| 4. | Click on a request to highlight it. |
| 5. | To send an email to the user, click on the Email User button. This opens an email with the users email address pre-populated in the To: field. |
| 6. | The Compose Email screen opens, you can request additional information, verify residency, or if the user already exists in the portal, you can email them the user name and password to log in. |
| 7. | To send the email, click on the Send button. Any replies will come to your email. |
| 8. | Click on Cancel to return to the User Request Manager without sending the e-mail. |
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